California Helping Hands ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to information collected through cahelpinghands.com and any forms, quizzes, or contact tools on our site.
If you have questions about this policy or how your information is handled, please call us at 818-963-7149 or email chase@cahelpinghands.com.
California Helping Hands is a non-medical in-home senior care agency serving Los Angeles, Orange, and Ventura Counties in Southern California. We operate under California Home Care Organization license #194701304.
We only collect information you choose to share with us. That typically includes:
Information you provide directly. When you fill out our contact form, complete our "Find Your Care Plan" quiz, or reach out by phone or email, you may share details such as your name, phone number, email address, city or ZIP code, who the care is for, the type of support you're looking for, and any notes about your situation.
Information collected automatically. When you visit our site, basic technical data may be collected by our hosting platform and analytics tools. This can include your IP address, browser type, device type, pages viewed, and the date and time of your visit. This information helps us understand how the site is used and how we can improve it.
Cookies and similar technologies. Our site uses cookies and similar technologies to keep the site running properly and to measure traffic. You can control cookies through your browser settings. Disabling them may affect how some parts of the site work.
We use the information you share with us to:
We do not sell your personal information. We do not share it with advertisers or third-party marketers.
We treat the information you share with us as confidential. We only share it in limited situations:
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our site, please contact us and we will remove it.
We use reasonable administrative, technical, and physical safeguards to protect the information you share with us. Examples include limited staff access, secure form submission, and trusted hosting providers. While no system can be guaranteed to be completely secure, we take the privacy of our clients and their families seriously.
We retain personal information only as long as it is needed to respond to your inquiry, provide care services, or meet legal and licensing requirements. When information is no longer needed, we take steps to securely delete or anonymize it.
You have the right to:
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable laws. To exercise any of these rights, contact us at chase@cahelpinghands.com or 818-963-7149.
Our website may include links to third-party websites we think may be helpful to families. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have questions, concerns, or requests related to your privacy or this policy, please reach out:
California Helping HandsPhone: 818-963-7149Email: chase@cahelpinghands.comService area: Los Angeles, Orange & Ventura CountiesCalifornia Home Care Organization License #194701304
